1. What is Umoh, and what services does it provide?
Umoh is a B2B network solution provider, similar to platforms like LinkedIn, but tailored around actual events. Umoh's mission is to connect people through events and allow people to network better, so that you're never missing a connection with like-minded people.
2. What are the main features of the Umoh platform?
The Umoh platform is divided into two primary sections:
Lounge: A casual networking space where professionals can connect and engage.
Event: A space dedicated to hosting and participating in events, with additional networking features to foster connections before, during, and after the event.
3. Are there different terms for joining Lounge and Event on Umoh?
Yes, terms for participation apply differently across the platform. Lounge participation doesn’t require specific terms, while participation in the Event section does. If a user joins an Event that is affiliated with a specific Lounge, Umoh ensures they agree to terms for other related events as well.
4. Who are Umoh’s ideal customers?
Umoh primarily operates in the B2B space, specifically in the MICE(Meetings, Incentives, Conventions, and Exhibitions) space. We enable hosts to track and gather data that was previously not collected before. This brings the offline to the online.
Umoh also operates in the community space, and aid in organizaing events so that online to offline is an easier process. Anyone with a community is Umoh's ideal customer.
5. How does Umoh’s event hosting differ from other platforms?
Umoh’s event hosting is enriched with built-in networking features, allowing participants to connect and communicate before, during, and after events. This helps foster stronger connections and maximizes engagement for both event organizers and attendees.
6. Does Umoh offer customization?
Yes, to a degree. Certain features are paid but our team is eager to work with yours to ensure that you have the best possible day at your event.
7. Can Umoh help track participation and usage metrics?
Yes, Umoh provides tools for tracking user engagement, including metrics on unique daily and monthly visits. This data supports clients in understanding user participation, helping to measure the success of Umoh-powered events and programs.
8. How does Umoh ensure user data privacy and security?
Umoh takes data privacy seriously and complies with all relevant data protection regulations. We implement rigorous security measures to protect user information, and access to specific features is permission-based to maintain user privacy across networking and event spaces.
9. How does Umoh handle user onboarding and account management?
Umoh’s Account Managers work closely with new users and clients to ensure smooth onboarding, helping users understand and utilize the platform’s full capabilities. However, we are also working on refining internal playbooks and guidelines to further streamline handoffs from sales to account management. If you have any suggestions, we're all ears!
10. How can I contact Umoh for support or to learn more?
For support, please reach out via our official communication channels listed on the Umoh website. You may also connect with our Account Managers for personalized assistance with onboarding, usage, and troubleshooting.